1. Plans, pricing and order confirmation
Evaluo may offer recurring Premium subscriptions and fixed-duration paid access. The features, price, currency, duration, renewal status and any trial conditions are presented before the order is confirmed.
International Premium has an advertised monthly price of US$9.99 before any applicable transaction taxes. Final checkout totals may differ depending on the purchaser's applicable taxes and will be shown before payment.
2. Payment providers
Purchases in Argentina are processed in ARS through Mercado Pago. For eligible purchases outside Argentina, when the international checkout is enabled, Creem (Armitage Labs OÜ) acts as merchant of record and contractual reseller. It processes payments, issues receipts or invoices, and handles applicable indirect taxes.
Only the actual checkout provider identified before payment and on your receipt governs that transaction. No payment is taken through a provider unless its checkout is enabled.
3. Recurring subscriptions and fixed terms
Monthly subscriptions renew automatically at the end of each paid period until cancelled before the next renewal, in line with the terms shown at checkout. Fixed-duration purchases, when offered, do not automatically renew unless expressly stated before the purchase.
After a successful payment, access remains active for the purchased period unless the transaction is refunded, reversed or otherwise invalidated.
4. Free trials and promotional access
A trial or promotion, if offered, will identify its duration, eligibility and any future charges before activation. Where a payment method is required and automatic billing applies after a trial, the relevant amount and cancellation deadline will be disclosed.
5. Cancellation and refund requests
You may cancel future renewals using available subscription controls or the provider's customer portal. Cancellation alone does not entitle you to a refund of a paid period. Access generally continues until the paid period ends unless the payment is reversed.
To request a refund contact facturacion@evaluo.com.ar first, including your order date, subscribed plan and receipt reference. Do not send your entire payment card number. For Creem purchases, Creem processes the refund and provides additional buyer support under https://www.creem.io/buyer-terms. All mandatory consumer rights remain intact.
6. Chargebacks, taxes and price changes
If a payment is disputed, refunded or reversed, associated Premium access may be paused or ended, subject to the final payment status and applicable law. We may provide the payment provider with permitted evidence to resolve a dispute.
We may change future prices with reasonable advance notice where required. Changes to recurring subscriptions apply only when disclosed under the applicable renewal rules. Total taxes and charges for an international Creem purchase appear at checkout before confirmation.
7. Contact
Billing, subscription and refund support: facturacion@evaluo.com.ar.