1. Information collected
We may collect your name, email address, authentication information, optional academic profile (university, program and subjects), study activity, answers, uploaded documents, saved progress, and interactions with shared study links.
Technical information such as browser, device, approximate IP location, language preferences and session events may be processed for security, product reliability and analytics. Purchase records may include subscription status and transaction references. Evaluo does not store complete payment card numbers or card credentials.
2. How we use information
Information is used to create and secure your account, make your materials available, generate summaries and exercises, preserve your study progress, personalize study recommendations, respond to requests, communicate service and billing information, measure product performance and investigate errors.
We may analyze aggregated, anonymized usage or study data to evaluate and improve features and algorithms where identification of individual users is no longer reasonably possible.
3. AI processing
To deliver study features, the content of documents you upload or excerpts from them may be processed by AI providers, such as Gemini or Groq, and technical service providers. We use these services to generate study outputs from your material. AI output may require verification against its source.
Do not upload personal or confidential third-party information unless you are authorized to process it.
4. Service providers and payments
We may share only the data needed with infrastructure and database providers, analytics services such as Google Analytics, AI service providers and payment providers. Purchases in Argentina use Mercado Pago. When available for international purchases, Creem (Armitage Labs OÜ) acts as merchant of record and independently processes billing and tax information under its policies.
We may disclose information to competent authorities where legally required or in response to valid legal process. We do not sell personal data to third parties.
5. Security and retention
We use reasonable technical and organizational measures to protect data against unauthorized access, loss and alteration. We retain information for the time needed to provide services, meet legal or accounting obligations and resolve disputes, and remove or anonymize it when appropriate.
No online service can guarantee absolute security. If you suspect unauthorized use of your account, contact us promptly.
6. Your rights and choices
Subject to applicable laws, you can request access, correction, updating or deletion of personal data, and information on its use, by contacting privacidad@evaluo.com.ar. You can also manage available account and language settings within Evaluo.
In Argentina, you may contact the Agencia de Acceso a la Información Pública (AAIP) concerning applicable data-protection rights. Other mandatory rights under your local law are unaffected.
7. Age and policy updates
Evaluo is primarily intended for university students and adults. We do not intentionally collect personal information from minors without appropriate parent or guardian involvement.
We may update this policy to reflect legal or product changes. The effective version and its update date are displayed here, and we will communicate relevant changes where appropriate.
8. Contact
For privacy requests or questions write to privacidad@evaluo.com.ar. For commercial support write to facturacion@evaluo.com.ar.